Privacy Policy

At Revolution Containers, we are committed to safeguarding your privacy and ensuring your personal information is handled with care. This Privacy Policy outlines how we collect, use, store, share, and protect your data when you visit www.revolutioncontainers.com, make a purchase, contact us, or interact with our services.

By using our website or services, you consent to the practices described below.

1. Information We Collect

We collect various types of information to provide and improve our services:

Personal Information

  • Contact Details: Name, email address, phone number, and billing/shipping address provided during checkout, account creation, or inquiries.

  • Identity Verification: For certain transactions (e.g., financing or large orders), we may request government-issued ID or business details.

Payment Information

  • Credit/debit card details, bank account information, or other payment methods processed through secure third-party providers (e.g., Stripe, PayPal).

  • We do not store full payment details on our servers.

Browsing and Usage Data

  • Technical Data: IP address, browser type, operating system, device information, and time zone collected via cookies, pixels, or server logs.

  • Behavioral Data: Pages visited, products viewed, time spent on site, and interactions with forms or chat features, tracked via analytics tools like Google Analytics.

Inquiry and Communication Data

Information submitted through contact forms, live chat, emails, or phone calls—such as container specifications, project details, or feedback.

Marketing Preferences

Your consent to receive newsletters, promotions, or surveys, including opt-in/out choices.

2. How We Collect Information

We collect data through:

  • Direct Interactions: When you place an order, fill out a form, request a quote, or contact our support team.

  • Automated Technologies: Cookies, web beacons, and analytics tools track your activity on our site. You can manage cookie preferences via our consent popup or browser settings.

  • Third Parties:

    • Analytics Providers: Google Analytics provides anonymized usage data to improve our site.

    • Advertising Partners: We may use platforms like Google Ads to serve relevant ads based on your interests.

    • Service Providers: Shipping or payment processors may share limited data to fulfill orders.

3. How We Use Your Information

We use your data to:

  • Fulfill Orders: Process purchases, arrange shipping, and provide order updates.

  • Customer Support: Respond to inquiries, troubleshoot issues, or assist with container selection.

  • Website Improvement: Analyze usage patterns to enhance site functionality, navigation, and content.

  • Marketing and Communications:

    • Send transactional emails (e.g., order confirmations).

    • Deliver promotional emails, newsletters, or surveys if you’ve opted in (unsubscribe anytime).

  • Fraud Prevention: Verify identities or detect suspicious activity to protect our business and customers.

  • Legal Compliance: Meet regulatory requirements such as tax reporting or responding to legal requests.

4. Sharing Your Information

We do not sell your personal data. We share information only in the following cases:

  • Service Providers: Trusted partners who assist with:

    • Shipping and logistics (e.g., freight companies)

    • Payment processing (e.g., Stripe, PayPal)

    • IT and hosting services (e.g., AWS, Shopify)

    • Customer support tools (e.g., Zendesk for live chat)

    These providers are contractually obligated to protect your data and use it only for the services they provide.

  • Legal Obligations: Data may be disclosed to comply with laws, court orders, or government requests.

  • Business Transfers: In case of a merger, acquisition, or sale, your data may be transferred under confidentiality terms.

  • Aggregated Data: We may share anonymized, aggregated data (e.g., site traffic statistics) for marketing or research purposes.

5. Cookies and Tracking Technologies

Cookies are small files stored on your device to enhance your experience. We use:

  • Essential Cookies: Enable core functions like cart management and secure checkout.

  • Performance Cookies: Track site performance and user behavior (e.g., Google Analytics).

  • Marketing Cookies: Support targeted ads via platforms like Google Ads.

You can accept, reject, or customize cookie preferences through our consent popup or browser settings. Disabling cookies may limit some site functionality.

For more details, see our Cookie Policy.

6. Data Security

We take robust measures to protect your data:

  • Encryption: All data transmitted via our site uses HTTPS/SSL encryption.

  • Access Controls: Only authorized personnel can access customer data under confidentiality agreements.

  • Regular Audits: We conduct periodic security reviews to address potential threats.

  • Third-Party Compliance: Vendors meet industry standards (e.g., PCI DSS for payments).

Despite our efforts, no system is entirely immune to breaches. We’ll notify you promptly if any incident affects your information, per applicable laws.

7. Your Data Protection Rights

Depending on your location, you may have rights under laws such as GDPR (EU) or CCPA (California):

  • Access: Request a copy of your personal data.

  • Correction: Update inaccurate or incomplete information.

  • Deletion: Request removal of your data, subject to legal retention requirements.

  • Restriction: Limit how we process your data.

  • Portability: Receive your data in a structured, machine-readable format.

  • Opt-Out: Unsubscribe from marketing communications or object to certain processing (e.g., targeted ads).

To exercise these rights, email us with your request and proof of identity. We’ll respond within 30 days (or as required by law).

8. International Data Transfers

Our servers are located in the United States. If you’re outside the U.S., your data may be transferred to and processed in the U.S., where privacy laws differ.

We use safeguards like Standard Contractual Clauses for EU/UK users to ensure compliance. By using our services, you consent to this transfer.

9. Data Retention

We retain data only as long as necessary:

  • Order Data: 7 years (for tax/accounting compliance)

  • Account Data: Until you request deletion or after 3 years of inactivity

  • Analytics Data: May be kept indefinitely in anonymized form

  • Inquiry Data: Stored for 2 years unless requested for earlier deletion

Deleted data is securely erased or anonymized unless legally required to retain it.

10. Third-Party Links

Our website may link to external sites (e.g., payment processors, social media). We are not responsible for their privacy practices. Please review their policies before sharing your data.

11. Children’s Privacy

Our services are not intended for individuals under 18.
We do not knowingly collect data from minors. If you believe we have such data, contact us immediately for removal.

12. Updates to This Policy

We may update this Privacy Policy to reflect legal, operational, or technological changes.
Significant updates will be communicated via email or posted notice on our website.

Please check this page regularly for the latest version.

13. Contact Us

For questions, concerns, or to exercise your privacy rights, contact our Privacy Officer:

Email: support@revolutioncontainers.com
Phone: (713) 489-3171

Opening hours

Sun – Sat : 9:00 AM – 17:00 PM

We aim to respond within 24–48 hours.